Terms and Conditions
Effective Date: 1st January 2023
By booking a session at Strumhouse, you agree to the following terms and conditions. These guidelines are designed to ensure a safe, respectful, and professional environment for all musicians and staff.
Booking and Payments
- All sessions must be booked in advance via our website/phone/WhatsApp/Instagram.
- 50% payment is required to confirm your booking.
- Accepted payment methods: UPI, bank transfer, card, cash, etc.
Cancellation and Rescheduling Policy
- Cancellation before 24 hours: 100% refund or credit towards a future booking.
- Cancellation within 24 hours: 100% penalty. No refund or rescheduling will be provided.
- Rescheduling is allowed up to 12 hours before your session, subject to availability.
- Rescheduling requests made within 12 hours of the session will not be accepted.
Session Guidelines
- Please arrive at least 10 minutes early to maximize your session time.
- Sessions will start and end at the scheduled time, regardless of late arrival.
- Only booked participants are allowed inside unless prior permission is granted.
Studio Usage and Conduct
- No smoking, vaping, or consumption of tobacco inside the studio premises.
- Strictly no drugs, alcohol, or any illegal substances allowed on-site. Violation will result in immediate cancellation of your session without refund and possible blacklisting.
- Guests are expected to treat studio equipment and the space with care. Any damage caused will be charged at the actual repair or replacement cost.
- Food and beverages are not allowed inside the studio. Water bottles are permitted.
Safety and Liability
- Strumhouse is not responsible for any loss, damage, or theft of personal belongings.